Contact Fields & Foster Network
We’re ready to help.
Put your remote access on lockdown. Call, email, or stop by our Lake Charles office. We reply within one business day.
Tell us how we can help
Choose the right form.
Use the general inquiry form for planning, the RDM request form for deployment work, or the support form for a live issue.
Start here.
Use this for new projects, site visits, consulting questions, or service pricing. Give us the basics and we’ll take it from there.
Devolutions RDM support.
Tell us what your team uses today, how many people need access, and what you want to fix. Clear details help us plan the right setup.
Tell us what broke.
Use this for a live issue, login trouble, access problems, or device faults. If the issue is urgent, call us now and include the ticket details after.
Visit our Lake Charles office
We take walk-ins by appointment.
Stop by 225 East Parkway Street for local IT support, secure access planning, or a service review. Emergencies get after-hours attention when the case calls for it.
Support plans for ongoing peace of mind
Pick the level you need.
Each plan gives you a direct path to Devolutions RDM help, network support, and response times that match your risk.
Priority Support Plan
24/7 phone access for critical systems. Faster response targets and tighter handling for active issues.
Standard Support
Business-hours help by email and portal. Good for planned maintenance, user access, and regular service requests.
Pay-Per-Incident
One-off help for a single device, access problem, or setup issue. Straightforward scope. No standing plan required.
Urgent remote access issue
Call now if access is down.
Our emergency team is on standby 24/7 for critical clients. If your VPN, remote desktop, or vault access is blocked, call first and send the details after.